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Network Troubleshooting — 2026-03-21

Date: 2026-03-21 08:24–08:30 AEDT Device: FranklinWH aGate X @ 192.168.0.110 Issue: aGate WiFi lost DHCP lease, fell back to 4G cellular

Symptom

CLI Modbus TCP connections failing with "Connection reset by peer" and monitor showing all-zero readings. The aGate was unreachable on the LAN.

Root Cause

The aGate's WiFi had IP 0.0.0.0 — associated with SSID but no DHCP lease obtained. The aGate fell back to its built-in 4G cellular modem for cloud connectivity.

Network Settings — 4G Fallback Active

4G Fallback

The connection indicator shows 4G → Internet (green ✓), confirming the LAN interfaces have failed and the device is on cellular backup.

WiFi Details — IP 0.0.0.0

WiFi IP 0.0.0.0

  • SSID: do_not_trespass (connected, normal signal)
  • NIC MAC: 4C:24:CE:67:3A:7C
  • IP Address: 0.0.0.0 ← No DHCP lease
  • DNS: 8.8.8.8

Resolution

Reconfigured WiFi via the FranklinWH mobile app (WiFi Configuration wizard):

Step 1–3: WiFi Configuration Wizard

Step 1 — Router check Step 2 — Network list Step 3 — Enter password

Step 4: Connection Success

Connection success

Step 5–6: Back Online

Refreshing settings WiFi connected

Connection indicator now shows WiFi → Internet (green ✓). The aGate is back on the LAN.

Verification

Network scan confirmed the aGate is back at 192.168.0.110:

IP Address       Port   Proto    Device Type        Manufacturer     Model        Serial         Version
--------------------------------------------------------------------------------------------------------------
192.168.0.109    1883   MQTT     mqtt_broker        -                MQTT Broker  -              -
192.168.0.110    502    Modbus   modbus_sunspec     FranklinWH Techn aGate X      10060006A02F.. V10R01B04D
192.168.0.17     1883   MQTT     mqtt_broker        -                MQTT Broker  -              -
192.168.0.247    1884   MQTT     mqtt_broker        -                MQTT Broker  -              -

Recommendation

Set a DHCP reservation in the router for MAC 4C:24:CE:67:3A:7C192.168.0.110 to prevent this from recurring.